Scanning Serial Numbers – Quality and Control at the Final Stage

For us, packing is an integral part of the product, not an afterthought. How the bike is packed affects how well it arrives, how much work the customer needs to do before riding, and how easy the packaging is to recycle.

We use sturdy boxes with a double-wall design that provides extra strength. Inside the box, there are four stopping points made from recyclable cardboard that hold the bike steady during transport. This reduces the risk of scratches, component damage, or misalignment.

Every e-bike is scanned at multiple points: frame, battery, charger, and key. This makes it easy to trace components if a part needs to be replaced, checked, or maintained. Customers can handle minor issues themselves or contact our support team if needed.

Registering serial numbers in this way ensures that every e-bike can be tracked throughout its lifecycle, increasing both safety and delivery quality.

Joel, the team leader at the station, explains why these details matter:
"Our goal is to ensure that every product reaches the customer in perfect condition. We are the final link in an incredible team effort – and we cannot fail."

Every e-bike undergoes a careful final check before packing, including visual inspection and functional testing. This allows us to catch small issues before the bike reaches the customer and ensures that quality is consistent.

The combination of sturdy packaging, stopping points, and serial number scanning provides several advantages:

• The bike remains stable and protected during transport.

• Any replacement parts can be quickly identified and handled.

• Customers receive a bike that is almost ready to ride, with minimal assembly required.

This creates a smooth and stress-free experience without uncertainty or unnecessary adjustments.

For the team, having a system with serial number scanning and defined stopping points makes the workflow easier. We can be confident that all components are included with each e-bike and that any deviations are caught early. Ergonomic handling reduces strain and helps maintain focus and precision throughout the process.

Packaging, stopping points, and serial number control are part of a broader approach to quality and sustainability. Catching potential issues before the e-bike is shipped ensures a safe and reliable delivery, while reducing packaging materials and using recyclable elements supports environmentally responsible practices.

Quality is built in the details. Small decisions, such as how the electric bike is packed, where serial numbers are scanned, and how stopping points are positioned, have a direct impact on the end user. The result is an e-bike delivered ready to ride, easy to trace, and reflecting a team that takes responsibility until the customer has the bike in hand.