Support

FAQ

Questions about e-bikes

Yes our e-bikes and all other components are constructed to cope with rain.

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Unfortunately not, we only offer the colours presented on our website.

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Most child bike seats on the market can be installed on our e-bikes.

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Yes, that won’t be a problem.

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Yes. You can remove the battery from all of our e-bikes, making it possible to charge the battery indoors.

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Yes. You can absolutely use your e-bike as a normal bicycle.

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Yes. The range is shorter in cold weather.

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Using our Click & Collect service, you can buy your e-bike online and have it delivered and professionally assembled by your local EcoRide shop.

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An e-bike is an advanced form of a normal bicycle, which together with the components you’d usually expect also has a motor, battery, control unit, display and sensors.

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You get pedal assist up to 25 km/h. Of course you can ride it faster than that, but you won’t get pedal assist.

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Please contact one of our partners specialising in EcoRide products.

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The frame number is etched on the head tube of the e-bike – this is the front tube of the frame that runs between the front wheel and the handlebars.

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An e-bike’s centre of gravity it is important. The further down and to the centre it is, the better

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We provide approximate ranges for our e-bikes in the specifications on each product page.

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Charging times vary depending on the battery capacity and charger efficiency.

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About Ecoride

We build our e-bikes in our own factory in Gdansk in Poland.

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EcoRide has been selling e-bikes since 2007.

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We sell our e-bikes through a network of specialised resellers.

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An EcoRide e-bike costs SEK 15,000-40,000.

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